Choosing a carpet-cleaning service starts with understanding the work being quoted. Use the same questions when discussing Chem-Dry cleaning or another provider’s service.
What method is included?
Our carpet-cleaning service uses Hot Carbonating Extraction (HCE). Ask the provider to name the method, describe the proposed work, and explain any preparation or aftercare. This page does not rank cleaning methods or claim a performance advantage.
What is included in the quote?
List the rooms, approximate dimensions, stairs, and any access restrictions. Ask whether spot assessment, pet urine odor treatment, furniture handling, or other requested work is included or priced separately.
How should you plan the visit?
Discuss scheduling, access, drying expectations for the specific job, and when the space can be used. Request information for your carpet and circumstances rather than relying on a universal time estimate.
What should you disclose?
Tell the provider about previous treatments, care-label instructions, damage, and any concerns you have. Keep the written scope so you have a record of the services you agreed to.
Read about our carpet cleaning or contact our team with your questions.