Describe a wine spill and any earlier treatment when contacting a carpet-cleaning provider.
Record the details
Note the approximate time and size of the spill, the type of drink, and the carpet material if known. A photo can record the appearance, but it does not establish whether a mark can be removed.
Avoid assumptions about treatment
Refer to the carpet’s care guidance and identify products already applied. Do not treat a general household recipe as suitable for every carpet or rug.
Ask for an assessment
Discuss whether a separate spot treatment is appropriate, what work is being quoted, and any limitations. We do not promise removal of wine marks or restoration of the carpet.
For questions about carpet cleaning, upholstery cleaning, or area rug cleaning, contact our team.

